CANCELLATION POLICY

Once an order is booked and online payment is completed, VRF Aircon Pvt. Ltd. will endeavor to deliver the product within the stipulated time to the beneficiary address.

VRF Aircon Pvt. Ltd. does not allow shipment cancellation for any reason. We request our dear customers to confirm their purchase before booking on VRF Aircon Pvt. Ltd.

After placing your valued order and making the payment, we would not be able to make any changes. Also, combining or adding orders once they have been placed is not possible. Once the shipment of your product is initiated, the order cannot be canceled.

In case of non-delivery due to customer error (wrong name, address, or any other incorrect information), VRF Aircon Pvt. Ltd. will incur an extra cost for re-delivery, which will be claimed from the customer.

Any order placed for a product that is listed at an incorrect price may be canceled, regardless of whether the order has been confirmed and/or payment processed. If the payment has already been processed, the same shall be credited to your account and duly notified via email.

VRF Aircon Pvt. Ltd. reserves the right to cancel any order at its sole discretion in cases where it is unable to meet the requirement or when the order does not comply with its policies.

For further assistance, customers can contact us at 020 25665500 or email us at sales@vrfaircon.org.